I uploaded a picture of E to the site, and in a couple of days they emailed a proof for me to approve. It looked great, so then we just had to wait for our book. The binding was not glued properly on the 1st book that was sent to me. I emailed the company on a Friday night and within 2 hours they had emailed me back apologizing and promising to immediately send another book....AMAZING customer service!!!
The 2nd book was PERFECT, and it arrived the day before E's 1st birthday. We took her to the zoo on her birthday, and this book was the perfect gift for her. She loves to look at the animals, and she gets so excited when she sees her picture in the book. I know that this book will always be a treasured keepsake for her!
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